peak10
www.peak10.com
Peak 10 is the Southeast's leading data center operator and managed
services provider, delivering scalable, economical and reliable
solutions for hosting and managing complex information technology
infrastructure. The company combines its seven data centers and
portfolio of managed services with localized engineering and support to
serve their many Fortune 1,000 customers. Their managed hosting
customers utilize SQL Server to support many business critical systems.
Peak 10's three-person DBA team is responsible for the overall
performance and management of a diverse set of solutions deployed across
32 SQL Servers.
Peak 10 deployed Event Manager to improve overall reliability,
performance and cost efficiency. As a result, Peak 10 generated more
than $137,000 in labor, hardware, and software savings. The first year
return on investment (ROI) was 260% and Event Manager paid for itself in
less than 5 months of operation.
A detailed case study is available here.
In addition to the operational savings, Event Manager enabled Peak 10
to acknowledge, respond and resolve job issues before they caused major
failures. As one example, the reliable, comprehensive alerting features
have delivered time-critical information that allowed the DBAs to make
quick informed decisions reducing system downtime and raising customer
service levels. Overall, Event Manager enabled a more efficient and
effective approach to job management.
"Event Manager has improved our business and our work
environment. Clients and Management have noted the positive effect.
Quality of Service is higher due to faster & more reliable results. The
DBAs are happier managing and improving the systems rather then
struggling through daily job management chores. The stress and strain of
managing unpredictable events is reduced and we get to focus on
fine-tuning our systems and applications everyday."
Scott Brooks Director of Hosting
Services, Peak 10 |
|
|
