Premiere Global Services
www.premiereglobal.com
Premiere Global Services, Inc. provides business communications
services and business process solutions that enable enterprise customers
to automate and simplify components of their critical business processes
and to communicate more effectively with their constituents. They
currently serve more than 46,000 corporate accounts in nearly every
business sector, throughout 18 countries worldwide.
Premiere operates a sophisticated enterprise of over 45 SQL Servers.
Daily management of the schedule activity had become a challenge even
for their experienced DBA team. Valuable information on job runtime
length, resource demands and potential schedule conflicts was difficult
and time consuming to obtain.
"Strategically dealing with the volume of jobs and
tasks in our enterprise was a huge challenge. Event Manager allows us to
see and understand our schedule and fine-tune performance with ease.
Additionally Event Manager reliably manages all notifications from one
console, not on each and every server."
Chris Shaw, Manager Database Administration Premiere Global Services, Inc. |
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Event Manager has been very successful at Premiere. The DBA staff is
now able to manage the corporate servers with much less time and effort,
allowing them to concentrate on strategic initiatives.
"When I first saw Event Manager I recognized the
efficiencies possible with such a powerful tool but I didn't appreciate
how much it would improve my daily life. Goodbye to reviewing job logs,
to find a time slot for a new operation," said Shaw.
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Premiere Global Services, Inc. is a leading global provider of
innovative business communications and data services. Customers use our
ASP platform to conduct traditional and VoIP-based collaboration
sessions, and to process and deliver large quantities of individualized,
business critical information. Premiere Global Services offers
outsourced document delivery, data capture, alerts/notifications and
campaign management solutions that automate customers' business
processes and improve efficiency levels enterprise-wide. They also offer
a full suite of conferencing solutions, including automated,
operator-assisted and Web collaboration services that enable customers
to communicate real-time via an advanced, open standards global
conferencing platform.
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